- 479-783-2966
- [email protected]
- 401 North 6th Street
One of the perks of being a Season Flex Pass patron is flexibility. Before each FSLT production, simply choose any of the regular evening or matinee performances offered, then select your seat.
Seat selection for Season Flex Pass patrons will begin at 7:00 a.m. on Saturday, 12 days before each production opens. This provides Season Flex Pass patrons five days of early access for preferred seat selection.
Box Office opens and seat selection begins for Flex Pass Patrons beginning at 7:00 a.m. on these 2025 dates:
Getting Started: Once the Box Office opens for each production (see dates and times above), go to fslt.org and press buy tickets/select seats to begin seat selection for the upcoming performance.
Please note the following information concerning your passcode: Your email address and your passcode uniquely identify you in our system. If you purchased multiple Season Flex Passes in one transaction, the passcode is the same for all passes purchased in that transaction. Your passcode was provided in the email confirmation upon purchase and contains six letters and three numbers. This passcode should automatically appear during your online seat selection process provided you have logged in using the email address used to purchase your Season Flex Pass. If your passcode does not automatically appear, you will enter it manually to complete your seat selection. Contact our Box Office at (479) 783-2966 (ext. 2) if you need assistance. (NOTE: passcodes change annually. You will have a new passcode for each season.)
Steps For Online Seat Selection. The online steps are easy to follow, but for your reference, we’ve summarized them below.
Choose Performance
Select seats. Hit confirm
Log in with the email address used to purchase your Season Flex Pass. (First time you log in, you will receive an email requiring confirmation to continue. This is a one-time requirement to establish your identity in the system.
Customer Information. Update or confirm your info.
Review Order and apply your passcode(s) to reset the price of your Season Flex Pass seats to $0.00. Tip: Look for the word “apply.” Enter your credit card if buying additional tickets. Hit Complete Order.
Flex Pass. Hit continue (this updates your Pass usage).
Final Review. Hit complete.
Print tickets or keep on your phone to present to usher.
Selecting Seats With Friends. If you are arranging a group seating for friends who are Season Flex Pass patrons, you will need each of their passcodes at the time of making your online transaction. Using your credit card, you can also purchase seats for persons in your group who are not Season Flex Pass patrons. You may purchase one additional seat for each Season Flex Pass being used.
Once the Box Office opens for a production (see dates and times above), seat selection will be available. Patrons who do not wish to utilize the online option can call the Box Office at (479) 783-2966 (ext. 2) and leave a message. During variable hours, a volunteer will return your call and fulfill your request for seats. Calls will be returned in the order they are received.
Selecting Seats With Friends. If you are arranging a group seating for friends who are Season Flex Pass patrons, you will need each of their passcodes at the time of making your online transaction. Using your credit card, you can also purchase seats for persons in your group who are not Season Flex Pass patrons. You may purchase one additional seat for each Season Flex Pass being used.
You can apply your Season Flex Pass toward the purchase of an Opening Night ticket for a particular performance. An additional fee of $5-$7 will be charged, payable by credit card. Please call our Box Office at 783-2966 (ext. 2) to request this special ticket upgrade.
Click here for more information on ticketing and attendance policies.